Contact Us

Do you have a question?

Our customer service is available to UK customers via the contact details above. Allonya is a brand operated by ECOMSS, a company registered in France.

Our registered address: ECOMSS (Allonya), 10 Rue Maximilien Robespierre, 94120 Fontenay-sous-Bois, France

We respond within 24 to 48 hours by email (excluding weekends and public holidays).

Customer service available Monday to Friday, 9:00 am to 6:00 pm. (GMT)

Free delivery

All orders are delivered free of charge, fully tracked and securely packaged.

Secure payment

We use SSL encryption to ensure all your payments are completely safe and protected.

14-day return policy

You have 14 days from receipt to change your mind and receive a full refund or exchange.